# Technical and Installation Support

Navigation: Appendix >

# Technical and Installation Support

Web-Based Technical Support

A variety of technical support options are available at the Sketchpad Resource Center:

•Installation Questions: http://www.dynamicgeometry.com/Technical_Support/FAQ.html.

•Frequently Asked Questions: http://www.dynamicgeometry.com/Technical_Support.html

•Latest Product Updates: http://www.keypress.com/sketchpad/produpdates.html

•Technical Support Request Form: http://www.dynamicgeometry.com/Technical_Support/Support_Request.html

## E-Mail Technical Support

When you e-mail technical support, in addition to your request, please identify the type of CPU and operating system on which you use Sketchpad, and the full version number of the edition of Sketchpad you’re using. (The full version number — for example, 5.05 — can be located in the program’s About Sketchpad dialog box.)

Techsupport@keypress.com

## Telephone and Mail Technical Support

Single User or Site License customers within the USA may also access telephone-based or mail-based technical support. If you call, please have your customer or invoice number available, and try to call from a location where you can access your computer and Sketchpad.

Key Curriculum Press

1150 65th Street

Emeryville, CA 94608

1-510-595-7000

Outside the USA, please contact your local Sketchpad distributor for technical support.